Privacy Policy

Introduction

ExtractMail is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our email validation service and website.

Information We Collect

Personal Information

When you register for our service, we collect:

• • Email address (for account creation and authentication)
• • Name (from your Google account profile)
• • Profile picture (from your Google account)
• • Usage statistics and validation history

Email Validation Data

When you use our validation service, we process:

• • Email addresses submitted for validation
• • Validation results and metadata
• • Uploaded files (CSV, Excel) containing email lists
• • API usage logs and request timestamps

Technical Information

We automatically collect:

• • IP addresses and device information
• • Browser type and version
• • Operating system
• • Access times and referring websites

How We Use Your Information

We use the collected information to:

• • Provide and maintain our email validation service
• • Process your validation requests and return results
• • Manage your account and subscription
• • Monitor usage and enforce plan limits
• • Improve our service quality and accuracy
• • Provide customer support
• • Comply with legal obligations
• • Prevent fraud and abuse

Data Retention

We retain your information for the following periods:

• • Account Information: Until you delete your account or request deletion
• • Validation History: 12 months for service improvement and support
• • Email Addresses Validated: Not stored permanently; processed and discarded
• • Technical Logs: 90 days for security and debugging purposes
• • Uploaded Files: Deleted immediately after processing

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may disclose information only in the following circumstances:

• • Service Providers: Trusted third parties who assist in operating our service (e.g., hosting, analytics)
• • Legal Requirements: When required by law, court order, or government request
• • Protection of Rights: To protect our rights, property, or safety, or that of our users
• • Business Transfers: In connection with a merger, acquisition, or sale of assets
• • Consent: With your explicit consent for specific purposes

Data Security

We implement appropriate security measures to protect your information:

• • Encryption in transit and at rest
• • Secure authentication using Google OAuth 2.0
• • Regular security audits and vulnerability assessments
• • Access controls and monitoring
• • Secure data centers with physical access controls
• • Regular backups and disaster recovery procedures

Your Rights

You have the following rights regarding your personal information:

• • Access: Request a copy of your personal information
• • Correction: Request correction of inaccurate information
• • Deletion: Request deletion of your personal information
• • Portability: Request transfer of your data to another service
• • Restriction: Request limitation of processing
• • Objection: Object to processing for direct marketing
• • Withdrawal: Withdraw consent at any time

To exercise these rights, please contact us at [email protected]

Cookies and Tracking

We use cookies and similar technologies for:

• • Authentication and session management
• • Remembering your preferences
• • Analytics and service improvement
• • Security and fraud prevention

You can control cookies through your browser settings, but some functionality may be limited if you disable them.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including standard contractual clauses and adequacy decisions where applicable.

Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.